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Diedrich Manufacturing, Inc.
Privacy Policy

This Privacy Policy explains how we handle the personal information that you provide to us on web sites controlled by Diedrich Manufacturing, Inc. (including its subsidiaries and affiliates) which link to this Privacy Policy (referred to as “Diedrich Manufacturing, Inc. web sites”). This Privacy Policy does not apply to personal information collected from you offline, to Diedrich Manufacturing, Inc. web sites that do not link to this Privacy Policy, or to third-party web sites to which Diedrich Manufacturing, Inc. web sites may link. Your use of Diedrich Manufacturing, Inc. web sites which link to this Privacy Policy is subject to this Privacy Policy and the Terms of Use.

Please read this Privacy Policy before using Diedrich Manufacturing, Inc. web sites or submitting personal information to us.

How does this Privacy Policy define “personal information”?
“Personal information” means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Diedrich Manufacturing, Inc. web sites and maintained by Diedrich Manufacturing, Inc. in an accessible form. Examples of personal information include your name, your postal address and your telephone number. Data that are not personal, such as questions, comments, ideas and suggestions excluding personal information, shall be deemed to be non-confidential, and Diedrich Manufacturing, Inc. shall be free to disclose and use the same, without any obligation whatsoever to you, for any purpose and through any means.

How does Diedrich Manufacturing, Inc. collect information online?
Diedrich Manufacturing, Inc. collects information in two ways:

		Personal Information You Submit: Diedrich Manufacturing, Inc. collects personal information that you enter into data fields on Diedrich Manufacturing, Inc. web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Diedrich Manufacturing, Inc. programs, contact Diedrich Manufacturing, Inc. customer service, or respond to Diedrich Manufacturing, Inc. surveys. To protect your privacy, you should not provide Diedrich Manufacturing, Inc. with any information that is not specifically requested.

		Passive Collection of Unidentifiable Information: Diedrich Manufacturing, Inc. web sites may collect information about your visits to Diedrich Manufacturing, Inc. web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to Diedrich Manufacturing, Inc. web sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Diedrich Manufacturing, Inc. web sites easier by allowing Diedrich Manufacturing, Inc. to provide better service, customize sites based on consumer preference, compile statistics, analyze trends, and otherwise administer and improve Diedrich Manufacturing, Inc. web sites. Certain features of Diedrich Manufacturing, Inc. web sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information.

In what circumstances might Diedrich Manufacturing, Inc. collect and use personal information?
Diedrich Manufacturing, Inc. will use the personal information you provide through Diedrich Manufacturing, Inc. web sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on an Diedrich Manufacturing, Inc. web site, Diedrich Manufacturing, Inc. may use certain identifying technologies, referred to as “cookies,” to allow that web site to “remember” your personal preferences, such as sections of that web site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Diedrich Manufacturing, Inc. products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.

Does Diedrich Manufacturing, Inc. consolidate personal information?
Diedrich Manufacturing, Inc. may consolidate the personal information of customers who use Diedrich Manufacturing, Inc. web sites. We use this information to help us better design Diedrich Manufacturing, Inc. web sites and Diedrich Manufacturing, Inc. products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

What choices do I have about how Diedrich Manufacturing, Inc. collects and uses personal information about me?
You can access and use much of this website without telling us who you are or revealing any personal information. Some areas of the site, however, do allow you to contact us to ask questions or provide comments. You may always limit the amount and type of personal information that Diedrich Manufacturing, Inc. receives about you by choosing not to enter any personal information into forms or data fields on Diedrich Manufacturing, Inc. web sites; however, some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Diedrich Manufacturing, Inc. web sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Diedrich Manufacturing, Inc. web sites to use tracking technologies, such as cookies, to “remember” your personal information, such as user IDs or mailing addresses, on return visits. However, Diedrich Manufacturing, Inc. web sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information, erase cookies from your computer's hard drive, block all cookies, or even receive a warning before a cookie is placed on your system. Refer to your browser instructions or help button to learn more about tracking technologies and cookies.

Who will have access to personal information about me?
Personal information can be accessed by a restricted number of Diedrich Manufacturing, Inc. employees, by certain companies with which Diedrich Manufacturing, Inc. may conduct joint programs, and by individuals and entities with whom Diedrich Manufacturing, Inc. contracts to carry out business activities for Diedrich Manufacturing, Inc.. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Diedrich Manufacturing, Inc.’s practice to notify you if you are registering for a program which is conducted in conjunction with another company that may require access to your personal information. In addition, Diedrich Manufacturing, Inc.’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for Diedrich Manufacturing, Inc..

Does Diedrich Manufacturing, Inc. share personal information with third parties?
As a general rule, Diedrich Manufacturing, Inc. does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, Diedrich Manufacturing, Inc. will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt out of this disclosure. However, if Diedrich Manufacturing, Inc. sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If Diedrich Manufacturing, Inc. provides your personal information to individuals and entities which assist us with our business activities, it is Diedrich Manufacturing, Inc.’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Diedrich Manufacturing, Inc.. Diedrich Manufacturing, Inc. reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

Does Diedrich Manufacturing, Inc. share personal information with Regulatory or Law Enforcement Authorities?
If you contact Diedrich Manufacturing, Inc. regarding your experience in using one of Diedrich Manufacturing, Inc.'s products, Diedrich Manufacturing, Inc. may use the information you provide in submitting reports to other regulatory authorities, and as otherwise required of us by law. Additionally, Diedrich Manufacturing, Inc. may be required by court orders or other laws to divulge information about you to law enforcement, insurance companies, or the courts. Diedrich Manufacturing, Inc. will cooperate in responding to such requests, in accordance with the law, and will take appropriate measures to ensure that the requester understands the sensitive nature of the personal information that they may receive.

How does Diedrich Manufacturing, Inc. secure personal information?
It is Diedrich Manufacturing, Inc.’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Diedrich Manufacturing, Inc. cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to Diedrich Manufacturing, Inc. web sites, you must weigh both the benefits and the risks. In addition, Diedrich Manufacturing, Inc. web sites covered by this Privacy Policy will display a warning whenever you link to a web site that is not controlled by Diedrich Manufacturing, Inc.; you should check the privacy policies of such third-party web sites before submitting personal information.

How does Diedrich Manufacturing, Inc. protect the privacy of children?
Diedrich Manufacturing, Inc. does not knowingly collect or use any personal information from children (we define “children” as minors younger than 18) on Diedrich Manufacturing, Inc. web sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

How may I correct personal information or delete it from current customer records?
You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain personal information you submit in conjunction with commercial transactions.

How can I contact Diedrich Manufacturing, Inc.?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an Diedrich Manufacturing, Inc. business or a particular Diedrich Manufacturing, Inc. program, please contact us by clicking on the “Contact Us” link on the web site you are visiting or by e-mailing us at roasters@diedrichroasters.com. Alternatively, you may send a letter to the follow address:

Diedrich Manufacturing, Inc.
Attention: Internet Department
P.O. Box 430
Ponderay, ID 83865

In all communications to Diedrich Manufacturing, Inc., please include the e-mail address used for registration (if applicable), the web site address on which you provided any personal information about which you have questions or concerns (e.g. diedrichroasters.com), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put “Deletion Request” or “Amendment Request”, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether Diedrich Manufacturing, Inc. has updated this policy?
Diedrich Manufacturing, Inc. reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If Diedrich Manufacturing, Inc. changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. This Privacy Policy was last updated on May 15, 2010 and is effective as of that date.

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